Privacy policy

Last Updated: January 4, 2026

This Privacy Policy describes how Custom Prints Central LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

1. Personal Information We Collect

To fulfill your order for custom products, we collect the following:

  • Direct Identifiers: Name, shipping address, billing address, and email address.

  • Order Details: Payment information (processed securely via Shopify) and specific customization data (e.g., photos, text, or dimensions provided for custom items).

  • Device Information: Automatically collected via cookies and pixels, including IP address, browser type, and how you interact with our site.

2. How We Use Your Information

We use your personal information to provide you with our services, which includes:

  • Fulfilling Orders: Processing payments, arranging for shipping, and providing you with invoices and/or order confirmations.

  • Customization: Using the specific data you provide to manufacture your bespoke items.

  • Communication: Sending updates about your order or responding to your inquiries.

  • Compliance & Risk: Screening orders for potential risk or fraud.

3. Sharing Personal Information

We share your Personal Information with third-party service providers to help us use your information as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy.

  • Service Providers: We may share data with shipping carriers (e.g., UPS, FedEx) and marketing tools (e.g., Klaviyo, Mailchimp) if you have opted in.

4. Your Rights (GDPR & CCPA/CPRA)

Depending on where you live, you have the following rights regarding your data:

  • The Right to Know: You can ask for a report of what data we have collected about you.

  • The Right to Delete: You can request that we delete your personal information.

  • The Right to Correct: You can request that we fix inaccurate information.

  • The Right to Opt-Out: You may opt-out of "Targeted Advertising" or the "Sale/Sharing" of your data via emailing us at info@customprintscentral.com. 

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Note: We must retain certain records for tax and legal purposes.

6. Contact Us

For more information about our privacy practices or if you would like to make a complaint, please contact us by email at info@customprintscentral.com or by mail at: 377 Van Ness Ave Suite 1203, Torrance, CA 90504